Compassionate Care Benefit

Compassionate Care benefit is to pay to family member(s) who are taking care of a patient who is gravely ill and has a significant risk of death. Service Canada website has a list of acceptable people who consider a family member. A new regulator provision has expanded the list of family members which includes people who are considered a close relative or “like a family member”, by the patient. In this situation, claimant must complete the form INS5223 and submit to Service Canada.

How do I qualify?

  • your regular weekly earnings from work have decreased by more than 40 percent; and
  • you have accumulated 600 insured hours of work in the last 52 weeks, or since the start of your last claim (this period is called the qualifying period).

How many hours do I need to qualify?

You need to have a minimum of 600 cumulative hours in the past year, from the day you stopped working, to meet the basic qualifying hours.


How much E.I. weekly benefit amount will I receive?

Current maximum is $537 per week and is paid out every two weeks through mailed cheque or direct deposit. Please refer to our E.I. benefit amount estimation page for more details.

You may receive higher E.I. benefit (Family Supplement) if you are low-income family. Read more.

How many weeks of Compassionate Care E.I. will I receive?

Compassionate Care E.I. is consider under special benefits category. It only pays to a shared maximum of 26 weeks only (excluding 1 weeks waiting period). Since Service Canada may ask you to submit proof of sickness, ensure you have a medical doctor’s note to confirm the weeks of your sickness.

Compassionate Care E.I. is a sharable 26 weeks. Only one claimant needs to serve the 2 weeks waiting period.

What documents do I need to provide for my sickness benefit application?

After you have filed your Compassionate Care E.I. online, you must submit to Service Canada medical proof showing that the ill family member needs care or support and is at risk of dying within 26 weeks. As proof, you must submit the following two forms:

  • Form INS5216A, Authorization to Release a Medical Certificate, which must be completed and signed by the gravely ill person or his or her legal representative; and
  • Form INS5216B, Medical Certificate for Employment Insurance Compassionate Care Benefits, which must be completed and signed by the medical doctor of the gravely ill person to confirm their significant risk of death within 26 weeks.Download form: INS5216A and INS5216B