Welcome to UnemploymentCanada.ca


Our blogsite is created by a team of experts in Employment Insurance program knowledge. Our goal is to provide general information on Canadian Employment Insurance program and to help unemployed people to better understand their rights on EI and provide helpful resource for them to succeed during the difficult transition. UnemploymentCanada.ca is not affiliated with Service Canada, therefore we do not have access to personal claim information.

EI topics

Having surgery while on regular EI —
When you are on regular EI, you may collect up to 4 weeks of sickness benefits without having to convert
Read more.
EI workforce reduction program —
When the company’s business isn’t going well, employer may sometimes negotiate with employees an separation plan in order to keep
Read more.
Working part-time while on E.I. or Maternity —
Yes, you are allow to work while on EI. To calculate the deduction against your weekly benefits, EI office will ask in
Read more.
What if my employer refuse to issue my ROE? —
It often happens that employer refuses to issue your Record of Employment (ROE) when you were separated from work due
Read more.
Studying / Going to school while on E.I. —
It is not a problem collecting EI benefits while studying as long as you have demonstrated the following: You must
Read more.
Delay EI payment for the week of New Year 2018
* * * IMPORTANT NOTICE * * * Due to New Year 2018 holiday on January 1st, 2018, all E.I.
Read more.
2018 New Year’s Eve holiday Employment Insurance payment delay —
Due to New Year’s Eve holiday on Sunday December 31st, 2017, Federal Government E.I. office will be closed on Monday
Read more.
How to easily speak to E.I. call centre agent —
How annoying it is to call Employment Insurance call centre only to find out their line is too busy that
Read more.
Record of Employment reason for issuing ROE —
ROE – Separation Code (block 16)   Code Description – A00 Shortage of work / End of Contract or Season
Read more.
Studying while on maternity leave —
Am I allow to attend school while I’m on maternity leave? If yes, how will it affect my E.I. weekly
Read more.


What is the latest E.I. claim processing wait time?

How much E.I. will I receive?

Working part-time while receiving E.I.?


 E.I. Premiums

Each year CRA provides the maximum insurable earnings and rate for an employer to calculate the amount of E.I. to deduct from employees. Employers have to deduct E.I. premiums from insurable earnings paid to employees and pay 1.4 times the amount of the employee’s premiums in addition.

E.I. Premiums for 2018 Update!

Maximum annual insurable earnings: $51,700 as of Jan 1, 2018

Premium rate: $1.66 per $100 premium rate  QC: $1.30

Maximum annual employee premium: $858.22 as of Jan 1, 2018 – QC: $672.10

Maximum annual employer premium: $1,201.51 as of Jan 1, 2018 – QC: $940.94

Maximum E.I. weekly benefits: $547/week as of Jan 1, 2018

*New increase applies to claim established effective Jan 1, 2018 only.

The annual maximum insurable earnings apply to each job the employee holds with different employers (different business numbers). If an employee leaves one employer during the year to start work with another employer, the new employer also has to deduct E.I. premiums without taking into account what the previous employer paid. This is the case even if the employee has paid the maximum premium amount during the previous employment.


 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of E.I. funds. A ROE must be issued even if the employee has no intention of filing a claim for E.I. benefits.

To understand your ROE – click here

Service Canada E.I. call centre telephone number

If you have any question about your claim, you are to call E.I. call centre at 1-800-206-7218 and press “0” twice to speak to service agent. If line is too busy, you may press “1” to refresh and press “0” again. No need to hang-up and redial.

Question? We can help!

“At the moment, our call volume is high…” You might be very familiar with this message when you call Service Canada’s Employment Insurance telephone service line. This is why we have provided the email inquiry service to help answer general E.I. inquiries. We will respond to you within 24 hours for your E.I. question. 

UnemploymentCanada.ca is not affiliated with Service Canada. We do not have access to E.I. claim and payment information.

Please DO NOT disclose your Social Insurance Number. Our blogsite provides general information on EI only.