Welcome to UnemploymentCanada.ca


Our blogsite is created by a team of experts in Employment Insurance program knowledge. Our goal is to provide general information on Canadian Employment Insurance program and to help unemployed people to better understand their rights on EI and provide helpful resource for them to succeed during the difficult transition. UnemploymentCanada.ca is not affiliated with Service Canada, therefore we do not have access to personal claim information.

EI topics

Do I qualify E.I. if I still work in a part-time job? —
Many people have asked if they can still be qualified for employment insurance benefit if they have been separated from their
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2017 EI Christmas early reporting and payment schedule
E.I. claimant are able to complete their report for the week of December 10th to 23rd, 2017 as soon as
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2017 Remembrance/Memorial Day holiday Employment Insurance payment delay —
Due to  Remembrance Day on Saturday November 11th, 2017, Federal Government E.I. office will be closed on Monday November 13th,
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2017 Canadian Thanksgiving holiday Employment Insurance payment delay —
Due to national Canadian Thanksgiving holiday on Monday October 9th, 2017, all E.I. claimants (regular or special) may experience a
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How to reset EI Access Code —
Once you have finished your E.I. online application, you will receive a 4 digits access code by mail within 1
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Am I allow to quit / resign work to attend school —
You may be qualified for Regular E.I. benefits if you have voluntarily quit your job to attend an approved training course(s)
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2017 Labour Day Employment Insurance payment delay —
Due to national Labour Day holiday on Monday September 4th, 2017, all E.I. claimants (regular or special) may experience a delay
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How to call E.I. call centre from outside of Canada —
If you are outside of Canada and you would like to call E.I. call centre, the 1-800-206-7218 number will not
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2017 Civic Holiday E.I. payment delay —
Due to provincial Civic Day holiday on Monday August 7th, 2017, all E.I. claimants (regular or special) from province of AB, BC, SK, ON, NB
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What is the latest E.I. claim processing wait time?

How much E.I. will I receive?

Working part-time while receiving E.I.?


 E.I. Premiums

Each year CRA provides the maximum insurable earnings and rate for an employer to calculate the amount of E.I. to deduct from employees. Employers have to deduct E.I. premiums from insurable earnings paid to employees and pay 1.4 times the amount of the employee’s premiums in addition.

E.I. Premiums for 2018 Update!

Maximum annual insurable earnings: $51,700 as of Jan 1, 2018

Premium rate: $1.66 per $100 premium rate  QC: $1.30

Maximum annual employee premium: $858.22 as of Jan 1, 2018 – QC: $672.10

Maximum annual employer premium: $1,201.51 as of Jan 1, 2018 – QC: $940.94

Maximum E.I. weekly benefits: $547/week as of Jan 1, 2018

*New increase applies to claim established effective Jan 1, 2018 only.

The annual maximum insurable earnings apply to each job the employee holds with different employers (different business numbers). If an employee leaves one employer during the year to start work with another employer, the new employer also has to deduct E.I. premiums without taking into account what the previous employer paid. This is the case even if the employee has paid the maximum premium amount during the previous employment.


 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of E.I. funds. A ROE must be issued even if the employee has no intention of filing a claim for E.I. benefits.

To understand your ROE – click here

Service Canada E.I. call centre telephone number

If you have any question about your claim, you are to call E.I. call centre at 1-800-206-7218 and press “0” twice to speak to service agent. If line is too busy, you may press “1” to refresh and press “0” again. No need to hang-up and redial.

Question? We can help!

“At the moment, our call volume is high…” You might be very familiar with this message when you call Service Canada’s Employment Insurance telephone service line. This is why we have provided the email inquiry service to help answer general E.I. inquiries. We will respond to you within 24 hours for your E.I. question. 

UnemploymentCanada.ca is not affiliated with Service Canada. We do not have access to E.I. claim and payment information.

Please DO NOT disclose your Social Insurance Number. Our blogsite provides general information on EI only.