Welcome to UnemploymentCanada.ca


Our blogsite is created by a team of experts in Employment Insurance program knowledge. Our goal is to provide general information on Canadian Employment Insurance program and to help unemployed people to better understand their rights on EI and provide helpful resource for them to succeed during the difficult transition. UnemploymentCanada.ca is not affiliated with Service Canada, therefore we do not have access to personal claim information.

EI topics

E.I. processing time delayed. Up to 39 days waiting for answer.
Suggest reading: Current E.I. processing time 2017 Source: Canadian Press OTTAWA — Newly released figures show jobless Canadians are waiting
Read more.
E.I. and repayment of benefits at income tax time —
Whatever the type of benefits you receive, E.I. payments are taxable income, meaning federal and provincial or territorial taxes, where
Read more.
Will company pension or CPP/OAS affect my EI benefits? (Continue) —
How will EI deduct my pension earning? The pension amount before deductions is allocated to the period for which it
Read more.
Studying / Going to school while on EI (continued) —
Approved Training Provincial government funded employment centres (e.g. Employment Ontario) refer E.I. clients to various training that helps improved work
Read more.
Higher E.I. benefit for low-income family claimant —
Will I receive a higher E.I. weekly benefit if my declared income is low? Yes. If Service Canada determines that your
Read more.
Importance of applying on time —
You must apply your employment insurance benefit as soon as the day after you have stopped working. E.I. allows a
Read more.


What is the latest E.I. claim processing wait time?

How much E.I. will I receive?

Working part-time while receiving E.I.?


 E.I. Premiums

Each year CRA provides the maximum insurable earnings and rate for an employer to calculate the amount of E.I. to deduct from employees. Employers have to deduct E.I. premiums from insurable earnings paid to employees and pay 1.4 times the amount of the employee’s premiums in addition.

E.I. Premiums for 2018 Update!

Maximum annual insurable earnings: $51,700 as of Jan 1, 2018

Premium rate: $1.66 per $100 premium rate  QC: $1.30

Maximum annual employee premium: $858.22 as of Jan 1, 2018 – QC: $672.10

Maximum annual employer premium: $1,201.51 as of Jan 1, 2018 – QC: $940.94

Maximum E.I. weekly benefits: $547/week as of Jan 1, 2018

*New increase applies to claim established effective Jan 1, 2018 only.

The annual maximum insurable earnings apply to each job the employee holds with different employers (different business numbers). If an employee leaves one employer during the year to start work with another employer, the new employer also has to deduct E.I. premiums without taking into account what the previous employer paid. This is the case even if the employee has paid the maximum premium amount during the previous employment.


 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of E.I. funds. A ROE must be issued even if the employee has no intention of filing a claim for E.I. benefits.

To understand your ROE – click here

Service Canada E.I. call centre telephone number

If you have any question about your claim, you are to call E.I. call centre at 1-800-206-7218 and press “0” twice to speak to service agent. If line is too busy, you may press “1” to refresh and press “0” again. No need to hang-up and redial.

Question? We can help!

“At the moment, our call volume is high…” You might be very familiar with this message when you call Service Canada’s Employment Insurance telephone service line. This is why we have provided the email inquiry service to help answer general E.I. inquiries. We will respond to you within 24 hours for your E.I. question. 

UnemploymentCanada.ca is not affiliated with Service Canada. We do not have access to E.I. claim and payment information.

Please DO NOT disclose your Social Insurance Number. Our blogsite provides general information on EI only.