Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

Service Canada Outreach Support Centre

Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback...

How to appeal my EI decision

How to appeal my EI decision?...

How to Speak to an EI Agent Quickly

Stuck on hold with Service Canada? Use our 2026 dialing sequence to skip the automated menu and speak to an EI agent fast. Best times to call and secret shortcuts included...

Common reasons why you have not received your EI payments

Common reasons why you have not received your EI payments...

Financial dire need situation

Financial dire need situation...

Employment Insurance Premium Rates for 2026

The Employment Insurance premium rate for 2026 has been set at $1.63 per $100 of insurable earnings, marking a slight decrease from 2025. Employers will contribute at a rate of $2.28 per $100 of insurable earnings. The maximum insurable earnings amount will rise to $68,900, increasing both maximum premiums and the weekly EI benefit, which will reach $729 in 2026. These changes affect payroll deductions, employer costs, and income support planning for Canadian workers.
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Is EI payment deposited weekly or bi-weekly?

Is EI payment deposited weekly or bi-weekly?...

Studying while on maternity leave

  Am I allow to attend school while I’m on maternity leave? If yes, how will it affect my EI weekly payment? You are entitled to attend training school during the period you collect maternity benefits (15 weeks only). If your training course overlap to parental benefit period, you must demonstrate to EI commission that...

How severance pay affects my EI payment

When should I apply for my EI if I receive a severance package from my company? If you have received a severance package, make sure you know if it’s a lump sum payment or if you are on salary continuance. In a situation where you received a lump sum payment, you will most likely receive...

 

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here