Homepage

Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on Canadian Employment Insurance program. To unemployed people to better understand their rights on EI and provide helpful resource for them to succeed during their career transition.

UnemploymentCanada.ca is not affiliated with Service Canada, therefore we do not have access to your personal claim information.

New! EI topics

How to appeal my EI decision?

EI Reconsideration Process If you disagree with EI processing’s decision on your claim, you may file a reconsideration request. Below are the most common reason for filing a reconsideration. EI benefits have been refused EI benefits received are to be repaid a warning letter has been given and/or a penalty has been imposed Employers and/or... ...

Delayed EI application —

If you have delayed your EI application (applied beyond the 3 weeks grace period from the day you stopped working), you must still file you online application right away. Sometimes the online application will ask you what is the reason you have delayed your application, you must answer it accordingly. If not, you have to... ...

How to appeal EI overpayment? —

If you disagree with an EI overpayment, you may complete the Request for Reconsideration form to appeal on the overpayment amount only. You have within 30 days from the day you received your decision letter to launch your appeal. If you do not agreed with your appeal decision, you make file your re-appeal to the... ...

How to easily speak to EI call centre agent —

Call Instructions Service Canada EI call centre phone number: 1-800-206-7218 A way to quickly reach to a call centre agent is through the following steps: Once you called in and listened to the new system message, press 1 for English or 2 for French You will hear a general EI message (female voice). Wait until... ...

How to stop/cancel my EI claim?

If you have found a new permanent job and would like to stop your current EI claim, unfortunately you may not be able to stop the claim through your My Service Canada Account (MSCA). Here are 2 ways to end the claim early. You may declare that you have found a full-time work at your... ...

2021 Easter Monday EI payment delay —

Due to 2021  Easter weekend, Federal Government Employment Insurance office will be closed on Friday April 2nd and Monday April 5th, 2021. Payment will be issue on Tuesday April 6th, 2021. All EI claimants (regular or special) may experience a delay of one or two business days in receiving their Employment Insurance cheques or direct... ...

CERB-EI claim

* * * The information above is for reference only. As of 2021, CERB no longer exist and it was rebranded as CRB. This benefits can only be applied through Canada Revenue Agency’s online account. CRB was designed to help people who do not qualify for Employment Insurance benefits. For more information, please refer to... ...

Can I take vacation while on EI?

Can I travel within or outside Canada while on EI? Yes you can! Unlike many rumors out there that says you are not allowed to go on vacation, you are permitted to do so as long as you declare in your EI report that you are “away” or “not available to look for work”. By... ...

How to report EI fraud? —

If you have discovered someone who is or might be frauding the EI program, you may report it to EI office by either calling the 1-800-206-7218 or you may visit your local Service Canada centre. Once the information has been received, Service Canada integrity office will take charge in investigating the claimant in subject. You... ...

Studying / Going to school while on EI —

New* – You may attend any type of training between September 27, 2020 and September 25th, 2021 without any interruption on your weekly benefits. It is not a problem collecting EI benefits while studying as long as you have demonstrated the following: You must show that you are unemployed, able and willing to work and... ...

Common reasons why you have not received your EI payments and processing delay —

Here are some of the most common reasons why people do not receive their EI payment. You did not complete your EI online report. Your EI payment will only come out when a report is received. You have separation monies paid to you (e.g. vacation pay, severance pay, bonus, etc). The total separation monies must... ...

How to renew / re-activate my EI claim —

Renewing an EI claim The claim renewal process is the same procedure as when you apply your first EI application online. There is no option for you to choose if you want to re-activate your EI claim. You will have to complete the exact same online questionnaire, the only difference this time is that you... ...

How to complete my EI report and clear a pending report —

In this page Your obligation to complete EI bi-weekly report EI report step by step instruction Pending repot Your obligation to complete EI bi-weekly report 4 digits EI Access Code letter Once you have completed your Employment Insurance benefits online application. You will receive a 4 digits EI Access Code, by mail, within 1-2 weeks... ...

EI claim processing wait time (latest 2021 update) —

Why is my claim delayed? Please visit our post Common Reason of a processing delay to find out what are the common reason your claim processing time is delayed.   Latest EI claim processing timeframe Follow-up the status of your EI claim (a.k.a Callback) A callback request is sent by call centre agent when EI claimant... ...

Financial dire need situation —

Dire Need situation EI claimants may only request for dire need after the promised 28 days processing timeframe had elapsed. You may call EI call centre or visit your local Service Canada centre to discuss your financial situation. The agent will have to evaluate your situation to find out if they can escalate your file... ...

 

EI Premiums for 2021 Update!
(New increase applies to claim established effective Jan 1, 2021 only)

Maximum annual insurable earnings: $56,300 as of Jan 1, 2021

Maximum EI weekly benefits: $595 per week as of Jan 1, 2021

 

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here

Question? We can help!

 

“At the moment, our call volume is high…” You might be very familiar with this message when you call Service Canada’s Employment Insurance telephone service line. This is why we have provided the email inquiry service to help answer general EI inquiries. We will respond to you within 24 hours for your EI question. 

UnemploymentCanada.ca is not affiliated with Service Canada.
We do not have access to EI claim and payment information.

Please DO NOT disclose your Social Insurance Number.
Our blogsite provides general information on EI only.