Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

What if my employer refuses to issue my ROE?

What if my employer refuses to issue my ROE?...

How to appeal my EI decision

How to appeal my EI decision?...

Employment Insurance Reporting

EI does not pay you 2 weeks in advance. Your bi-weekly EI benefits payment is to cover your past 2 weeks of job search activities.
If you have worked during the past 2 weeks, you must declare your gross earnings in your report (total worked hours x your hourly wage). Your EI benefits will be less due to the earnings deduction. Later when you receive your actual salary, you don't have to declare anymore because you have done so already...

EI for Canadian Teachers: Eligibility During Non-Teaching Periods

Canadian teacher? Learn the specific rules for claiming EI regular benefits during non-teaching periods. Check eligibility for summer, contract endings, and special benefits...

Do I qualify for EI if I still work in a part-time job

Do I qualify for EI if I still work in a part-time job...

Employment Insurance mailing address

Employment Insurance mailing address...

How to stop or cancel my EI claim

How to stop or cancel my EI claim...

How to properly fill a Record of Employment?

How to properly fill a ROE for employee In many circumstances, your employee’s EI benefits will suffer some delay during application because of missing or illegible information on the ROE. A properly filled ROE can help EI office to process claimant’s claim in a timely manner.  Here are the most common mistake employers make on...

2026 Service Canada Office Statutory Holidays Closures

Holiday closures at Service Canada and the CRA may cause delays in application processing and benefit payments. During statutory holidays, the in‑person and call‑centre offices are closed, which can extend wait times for EI, CPP, OAS, tax inquiries, and other federal programs. Submitting documents early and checking online portals can help minimize disruptions. Plan ahead to avoid delays and stay informed about updated service schedules...

 

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here