Welcome to UnemploymentCanada.ca

This blogsite is created by a team of knowledgeable Employment Insurance program experts. Our goal is to provide general information on the Canadian Employment Insurance program. For unemployed people to better understand their rights on EI and provide helpful resources for them to succeed during their career transition.

Please be advised that this site is not a government website.
It is created to provide general pension information only.

EI topics

What if my employer refuses to issue my ROE?

What if my employer refuses to issue my ROE?...

How to appeal my EI decision

How to appeal my EI decision?...

Are EI Payments Weekly or Bi-Weekly? How Canadian EI Deposits Work

Wondering if your EI payment is deposited weekly or bi-weekly? Learn how the Canadian Employment Insurance payment schedule works, how to set up direct deposit, and why payment delays happen...

How to Contact Service Canada for Employment Insurance (EI) From Outside North America

Struggling to reach Service Canada from overseas? Discover the best methods to contact Employment Insurance (EI) support, including collect call numbers, the eServiceCanada request form, and digital workarounds...

2026 Census Canada Jobs: Apply for Statistics Canada Employment Opportunities

Discover 2026 Census Canada job opportunities with Statistics Canada. Learn about pay, requirements, and how to apply for 32,000 available field positions across the country...

Why Haven’t I Received My EI Payments? Common Reasons & Fixes

Still waiting for your EI money? Discover the most common reasons why Service Canada hasn't sent your payments, from missing ROEs to reporting errors, and learn exactly how to fix them today...

How to Speak to an EI Agent Quickly

Stuck on hold with Service Canada? Use our 2026 dialing sequence to skip the automated menu and speak to an EI agent fast. Best times to call and secret shortcuts included...

Service Canada Outreach Support Centre

Need help from Service Canada but can't get through? Learn how to use the Outreach Support Centre and the 1-800-O-Canada line to get a guaranteed agent callback...

How to Apply for FSWEP: Your Guide to Government of Canada Student Jobs

Discover how to launch your career with the Federal Student Work Experience Program (FSWEP). Learn about eligibility, pay rates, and how to join the largest student job inventory in Canada...

 Record of Employment

The Record of Employment (ROE) is the single most important document in Employment Insurance. Employment and Social Development Canada (ESDC) uses the information on the ROE to determine whether a person qualifies for EI benefits, the benefit rate and the duration of the claim. The ROE also plays an important role in controlling the misuse of EI funds. A ROE must be issued even if the employee has no intention of filing a claim for EI benefits.

To learn more about your ROEclick here