8 easy steps to contact EI call centre agent ...

How to work part-time while on EI Earning while on EI rule Yes, you are allowed to work while on EI. To calculate the deduction against your weekly benefits, the EI office will ask in your report to declare your...

Can I Go to School While on EI?...

Latest EI claim processing timeframe *NEW Follow-up the status of your EI claim (a.k.a Callback) A callback request is sent by a call centre agent when EI claimant tries to follow-up on the status of their delayed EI claim. You...

EI weekly benefits estimation EI maximum insurable earnings is $51,700 since January 1st, 2018. This means any earning above will be cap at the maximum weekly benefit of $547. Remember, your EI benefits are taxable, you will receive T4E for...

If you have found a new permanent job and would like to stop your current EI claim, unfortunately you may not be able to stop the claim through your My Service Canada Account (MSCA). Here are 2 ways to end...

Due to Canada Day holiday on Saturday, July 1st, 2023, all EI claimants (regular or special) may experience a delay of one or two business days in receiving their Employment Insurance direct deposit.  Service Canada Employment Insurance office will be...

* * * IMPORTANT NOTICE * * * Due to the Victoria Day holiday on Monday May 22nd, 2023, all EI claimants (regular or special benefits) will experience a direct deposit payment delay of one or two business days. Therefore,...

Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment in another country, whether or not...

  Under regular EI benefits, your weekly benefit is deducted roughly by 50% of your weekly earned gross income. This same rule applies to special benefits as well. Earnings paid or payable by your employer at the end of your...

What constitute an earning? Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment...

* * * IMPORTANT NOTICE * * * Due to Monday Victoria Day holiday on May 20th, 2019, all EI claimants (regular or special benefits) will experience a direct deposit payment delay of one or two business days through their...

Additional weeks may not applied to single Parental claimant. If the mother wishes to collect 35 or 61 weeks all on her own, the father may then be qualified for the additional 5 or 8 weeks of Parental benefits under...

Due to Remembrance Day on Sunday November 11th, 2018, Federal Government EI office will be closed on Monday November 12th, 2018.  All EI claimants (regular or special) may experience a delay of one or two business days in receiving their...

If you have lost your job due to the wild fires, you must apply to EI right away even without your employer issuing a ROE. Service Canada can create a temporary ROE if EI application is able to provide sufficient...

If you have missed or unable to attend your Claimant Information Session, you must make sure to call the Service Canada Integrity unit’s telephone number in the letter you have received. If not, you EI claim will be suspended until...

Will I receive a higher EI weekly benefits if low income? Yes. If Service Canada determines that your net family income is $25,921 or lower per year, and you have children, and that you or your spouse receives the Canada Child Tax Benefit,...

Working While on Claim applies to EI claimants in one of the following types of EI benefits: regular benefits compassionate care benefits family caregiver benefit for adults family caregiver benefit for children fishing benefits maternity (new) and parental benefits sickness...