Hand written ROE If you are an employee who has submitted a copy of hand written ROE (serial number E123456789) to Service Canada, you may request a replacement copy either by: Contacting your former employer directly to see if they...
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Service Canada has lately added an email field on their EI online application form. At personal information page, you will see box where you can input your email address. However, if you click on the exclamation sign, a blue explanation...
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Due to 2018  Easter weekend, Federal Government Employment Insurance office will be closed on Friday March 30th and Monday April 2nd, 2018. Payment will be issue on Tuesday April 3rd, 2018. All EI claimants (regular or special) may experience a...
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Converting from sickness to regular EI Once you are recovered from your illness and ready to start looking for work, you can request to convert your claim back to regular EI by calling EI call centre or re-apply online. This...
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EI payment is issued out every 2 weeks after you have completed your online EI report. In the situation where you are ask to complete a manual report, you will only get your payment after the paper report is received...
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What constitute an earning? Pension income resulting from any employment constitutes earnings for benefit purposes. These include: Employer pension plans, including employment as a member of the Armed Forces or any police force. This also applies to pensions from employment...
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If you have delayed your EI application (applied beyond the 3 weeks grace period from the day you stopped working), you must still file you online application right away. Sometimes the online application will ask you what is the reason...
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Mistake in EI reporting Don’t worry if you have made a mistake in your EI report. All you need to do is to call EI call centre to let the Service Canada agent know where you have made your mistake....
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Every beginning of the year, Service Canada will issue your previous calendar year’s T4E for your EI benefits paid up to December 31st (Cut-off date).  This slip must be filed with your income tax return for that tax year. The...
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Can I travel within or outside Canada while on EI? Yes you can! Unlike many rumors out there that says you are not allowed to go on vacation, you are permitted to do so as long as you declare in...
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When you are on regular EI, you may collect up to 4 weeks of sickness benefits without having to convert your claim from regular to sickness benefits. However, you must insure you have doctor’s note to cover those weeks that...
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When the company’s business isn’t going well, employer may sometimes negotiate with employees an separation plan in order to keep company business going. The exit plan is called Workforce Reduction Program. Employer must be able to demonstrate that they have...
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Yes, you are allow to work while on EI. To calculate the deduction against your weekly benefits, EI office will ask in your report to declare your total hours and gross amount earned for the specific EI week. There is no such thing as a maximum allowable...
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It often happens that employer refuses to issue your Record of Employment (ROE) when you were separated from work due to conflict reason. According to CRA, every employer has the obligation to issue the ROE to their employee within 5...
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It is not a problem collecting EI benefits while studying as long as you have demonstrated the following: You must show that you are unemployed, able and willing to work and actively looking for suitable work. You must show, without...
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* * * IMPORTANT NOTICE * * * Due to New Year 2018 holiday on January 1st, 2018, all E.I. claimants (regular or special) will experience a delay of one or two business days in receiving their Employment Insurance cheque...
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Due to New Year’s Eve holiday on Sunday December 31st, 2017, Federal Government E.I. office will be closed on Monday January 1st, 2018. Payment will be issue on Tuesday January 2nd, 2018. All E.I. claimants (regular or special) may experience...
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How annoying it is to call Employment Insurance call centre only to find out their line is too busy that either you get busy tone or got disconnected. The trick is to keep calling with your phone’s redial button. Once...
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ROE – Separation Code (block 16)   Code Description – A00 Shortage of work / End of Contract or Season – A01 Employer bankruptcy or receivership NEW B00 Strike or lockout – D00 Illness or injury – E00 Quit –...
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Am I allow to attend school while I’m on maternity leave? If yes, how will it affect my E.I. weekly payment? You are entitled to attend training school during the period you collect maternity benefits (15 weeks only). If your training course...
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Many people have asked if they can still be qualified for employment insurance benefit if they have been separated from their main job or one of the two jobs they worked. Under current regular E.I. rule, a person must have  7...
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E.I. claimant are able to complete their report for the week of December 10th to 23rd, 2017 as soon as 7pm on Monday (December 18th) for Ontario and Western Canada resident. If you live in Quebec and Atlantic Canada region,...
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Due to  Remembrance Day on Saturday November 11th, 2017, Federal Government E.I. office will be closed on Monday November 13th, 2017. Payment will be issue on Tuesday November 14th, 2017. All E.I. claimants (regular or special) may experience a delay...
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Due to national Canadian Thanksgiving holiday on Monday October 9th, 2017, all E.I. claimants (regular or special) may experience a delay of one or two business days in receiving their Employment Insurance cheques or direct deposit. Payment will be issued...
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Once you have finished your E.I. online application, you will receive a 4 digits access code by mail within 1 week. This letter will provide you with information to: Visit Service Canada website to complete your online report. Alternatively, you...
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You may be qualified for Regular E.I. benefits if you have voluntarily quit your job to attend an approved training course(s) referred by an authorized employment counselor or officer (e.g. Employment Ontario career counselor). Or else, you will be consider as...
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Due to national Labour Day holiday on Monday September 4th, 2017, all E.I. claimants (regular or special) may experience a delay of one or two business days in receiving their Employment Insurance cheques or direct deposit. Payment will be issued out...
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If you are outside of Canada and you would like to call E.I. call centre, the 1-800-206-7218 number will not work outside of North America. The only few ways to reach them is by using either Skype or any internet voice service...
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Due to provincial Civic Day holiday on Monday August 7th, 2017, all E.I. claimants (regular or special) from province of AB, BC, SK, ON, NB and Nunavut may experience a delay of one or two business days in receiving their Employment Insurance cheques or direct deposit....
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Once you have given birth to your newborn, you can apply for your child’s provincial birth certificate, health card, Social Insurance Number and Child benefit through provincial online service. Some provinces or territories might not have the bundled or online service...
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